Privacy Policy
Last updated: 31 January 2025
Wutopia ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or engage with us.
Quick summary
- We collect only the information we need to run the event and respond to you
- Payments are handled by trusted third-party providers
- You can ask to access, correct or delete your data
Who we are
Wutopia is a UK-based events and festival brand. If you have any questions about this policy, you can contact us at [email protected].
Information we collect
Information you give us
We may collect the following information:
- Your name and email address when you contact us or sign up for updates
- Information you provide via forms or ticket purchases
- Payment information (processed securely by third-party providers)
- Basic technical data such as IP address, browser type, and device information
How we use your information
What we use data for
We use your information to:
- Respond to enquiries and communications
- Provide event updates, tickets, or important information
- Process payments and manage bookings
- Improve our website and services
- Meet legal or regulatory obligations
Payments
Payment processing
Payments are processed securely by third-party payment providers such as Stripe. We do not store your full card details on our servers.
Cookies
How cookies are used
We may use cookies or similar technologies to improve your browsing experience and understand how our website is used. You can control or disable cookies through your browser settings.
Sharing your data
When we share data
We do not sell your personal data. We may share information with trusted service providers where necessary to operate our website, process payments, or deliver communications, and only where appropriate safeguards are in place.
Data retention
How long we keep data
We keep your personal data only for as long as necessary for the purposes described in this policy, or where we are legally required to do so.
Your rights
UK GDPR rights
Under UK GDPR, you have rights including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to object to or restrict certain processing
To exercise any of these rights, please contact us at [email protected].
Security
Keeping data safe
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.
Children
Under-18s
Our website and events are not intended for children under 18. We do not knowingly collect personal data from children.
Changes to this policy
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
Get in touch
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Wutopia
Email: [email protected]
United Kingdom