Legal Terms

Terms and Conditions

Last updated: 31 January 2025

These Terms and Conditions set out the rules for using the Wutopia website and attending Wutopia Festival (the "Event"). By accessing this website or purchasing a ticket, you agree to these terms.

Quick summary

  • Tickets are sold through approved third-party platforms
  • We can refuse entry for safety or disruption
  • UK law applies to these terms

About us

Wutopia is a UK-based events and festival brand. If you need to contact us about these terms, email [email protected].

Ticket purchases

Buying tickets

  • Tickets are sold via third-party platforms (e.g. Skiddle). Their terms also apply.
  • All ticket prices include any booking fees shown at checkout unless stated otherwise.
  • You must bring a valid ticket and ID where required for entry.

Refunds and cancellations

Changes to the Event

  • Tickets are non-refundable unless the Event is cancelled or required by law.
  • If the Event is postponed, your ticket will remain valid for the new date.
  • We are not responsible for travel or accommodation costs in any circumstance.

Entry conditions

Admission rules

  • The Event is intended for attendees aged 18 and over unless stated otherwise.
  • You must follow onsite safety guidance and any instructions from event staff.
  • We may refuse entry or remove anyone who behaves in a dangerous or disruptive way.

Prohibited items

Safety restrictions

For safety, certain items are not allowed onsite, including:

  • Weapons or items that could be used as weapons
  • Illegal substances
  • Glass containers
  • Flares, fireworks or other pyrotechnics

Filming and photography

Use of images

We may capture photos and video at the Event for promotional purposes. By attending, you consent to reasonable use of your image in this context.

Liability

Limits of liability

You attend the Event at your own risk. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or any other liability that cannot be excluded under UK law. Otherwise, our liability is limited to the face value of your ticket.

Website use

Acceptable use

  • You must not misuse this website, including attempting to access data you do not own.
  • We may update the website or these terms at any time.

Privacy

Your data

Personal data is handled in line with our Privacy Policy.

Governing law

Jurisdiction

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Get in touch

If you have any questions about these Terms and Conditions, please contact:

Wutopia
Email: [email protected]
United Kingdom